Tech. Support

"Count on us for unsurpassed customer support!"

Whether it is during the evaluation process, a new implementation, or in the daily use of your MassEasy solution, we are here to offer you technical expertise from a team of people who can be relied on for consistent and timely solutions. 

Pre-Sales/After-Sales Support:
MassEasy provides free support by telephone and e-mail to facilitate the evaluation process. It is an opportunity to demonstrate the level of professionalism that potential customers can expect after the sale.

Support Hours
Monday through Friday 9 a.m. - 6 p.m. (HKG Time)
By phone: (852) 2345-1562
By e-mail: [email protected]

Technical Support Plans
Scalable, cost-effective options to maximize your MassEasy technology investment.

Public, onsite, and Web-based training courses to help users leverage the full power of MassEasy's technology.

Professional Services
Professional assessment, implementation and integration of MassEasy's technology.

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